Delete Your Account
How to delete your Artempo account and data
You can delete your Artempo account and all associated data at any time. There are two ways: from within the app or by emailing us.
1. From the app (recommended)
Open the Artempo app
Tap the profile tab
Go to Profile → Settings → Delete Account
Tap Delete in the confirmation dialog
Your account and all data will be queued for deletion within 24 hours
2. Email request
If you don't have access to the app, send an email to info@artempo.app with:
- The email address associated with your account
- Subject line: "Account Deletion Request"
- Message body: "I want to permanently delete my Artempo account and all my data."
After we receive your request, your account and all data will be deleted within 30 days. You will receive a confirmation email.
3. Data that is deleted
When your account is deleted, the following data is permanently erased:
- Profile details (name, username, birth year, city, etc.)
- Profile and cover photos
- Feed posts and photos
- Comments and likes
- Follows and follower relationships
- Visit records and check-in history
- Digital passport progress and stamps
- Routes and saved routes
- Push notification tokens
- Block list and report records
4. Data retained (legal requirements)
The following limited data may be retained for specific periods due to legal obligations:
- Account deletion request logs (for compliance auditing, 1 year)
- Anonymized usage statistics (no personal info, indefinite)
- Data requested as part of legal investigations (for the legal period)
This retained data does not personally identify you and is not shared with third parties.
5. Not reversible
Account deletion is not reversible. Deleted data — especially stamps, passport progress, follower network — cannot be recreated. If you want to use Artempo again, you'll need to create a new account.
6. Questions?
For questions about the deletion process, email info@artempo.app. We respond within 5 business days.